Testimonials

Every one of our residents has their own special story. We would like to thank them all and their families for sharing their experience to help you in making the first move…

— Caroline Walker

My mother has now lived at Alexander House for just over year. She suffers from Dementia and can have very challenging behaviour. 

 

The staff at Alexander House have been nothing but professional, calm, kind and patient with my mum at all times. They are very easy to communicate with and have really cared for mum and treated her with respect and dignity at all times. She is very vulnerable and I feel happy and safe in the knowledge the she is so well looked after. 

 

I cannot praise them enough and they have helped me gain some peace of mind in what has been a very difficult time for my mum, myself and my family.

— Terry Berrow

My mother moved to Tudor House eighteen months ago from the Midlands.

 

Nadia, the Manager, gave good support throughout. Since being at Tudor House my mother has been very well cared for in every way.

 

Tudor House was well prepared for the Covid lockdown and kept everyone safe.I am so happy that my mother is a resident at Tudor House.

— Carol Parker 

My Mother Betty came into Whyke Lodge for a respite stay initially and became a permanent resident. 

 

She has settled well and I am so pleased to see her looking so well and cared for on my first visit (she came in during Lockdown). 

 

The staff have been wonderful and reassuring whenever I have called to see how she is. I am so pleased she has company and is being looked after 24 hours a day. It is all I could have wished for. 

— John Enticknapp

To the manager and the staff of Alexander House, I wish to express my sincere thanks to you all for the care and kindness that was shown to my late wife, Mollie, whilst she was with you at Alexander House. 

 

For the last two years of her life she seemed very happy and content with everything.  I visited her every day and would like to thank you all for the warm welcome I was given.

— Margaret Yard

When my husband’s behaviour became aggressive due to his dementia, a very hard decision had to be made by me and my family with regards to Ron going into a care home.  After visiting several homes, we agreed that Alexander House in Bracklesham Bay would be where, given time, Ron would settle in. 

 

The Manager showed us round the home and Ron’s bedroom which was a lovely bright, sunny room.  Ron loved to sit outside in the courtyard where he’d planted some Sunflowers and check on their progress.  He also loved the musical entertainment and the food, especially the desserts.  All the food is freshly cooked on the premises.

 

He spent 15 months in Alexander House before sadly passing away, very peacefully, in April 2020.  I would like to say a big thank you to all the staff for the love and care they gave to Ron.

— Peter at Chichester Baptist Church

We have visited Tudor House for over 5 years now and have been delighted to share with them in a monthly Sunday Service on behalf of Chichester Baptist Church.

 

The residents always seem to appreciate that we use familiar hymns and prayers which revive memories as well as giving present Your request expression to our faith. Our services are brief and often focused on the national celebrations such as, Christmas, Easter, Remembrance, Harvest etc. 

 

The staff have been totally positive about our services, they attend with the residents and there has always been a lovely sense of unity in all that we do.

— Guy Appleby

Former Relative of Resident at Whyke Lodge and Leader of Chichester Baptist Church

I have been visiting Whyke Lodge for over 8 years, both to visit my father-in-law, who received excellent care there and also to help run a monthly church service for the residents over this period.

 

I have always been impressed with the level of personal care that has been shown by the staff to the residents, as well as the friendliness and professionalism which clearly forms the basis of the focus on ensuring that the needs of those in their care are met. 

 

As a visitor, I and the team have always received a warm welcome and there is always a family atmosphere there.

— Sue at Chichester Baptist Church

Before Covid-19, once a month we use to attended Whyke Lodge and take a Sunday morning service for the residents, they were always pleased to see us and enjoyed us going, it was lovely to hear them sing and take part.

It was always a pleasure to attend and the staff always made us welcome with teas and coffee and even cakes. We have always felt it is such a caring and loving  home and all the staff are dedicated to their job.

We really miss our monthly  meetings and hope to be back very soon.

Harriet Thomas

Thank you so much for the loving environment you provide. I know that Mum is loved by your staff and that means a lot. I hugely value the dedication shown by your staff.

Carole Garfield

Well done for all your hard work at this difficult time with Covid.

You are caring home. Kept us informed at all times. I could not have chosen a better home for my friend.

She loves every one of you for the care you give her.

 Carol Parker

I can not thank you all enough for looking after my Mum.

You all do a fantastic job, especially during this awful time of Covid putting yourself at risk.

So my best wishes to all of you.

 Mark Stonefrost

Whyke Lodge is an excellent Care Home.

The environment is very homely and the staff do a great job.